About Mid-Kent Services

To fully understand Mid-Kent Services, what we do and the role we play, it is important to outline the partnership arrangements.

The Mid-Kent Services Partnership is an agreement formed in 2008 involving three main local authorities, Maidstone Borough Council (MBC), Swale Borough Council (SBC) and Tunbridge Wells Borough Council (TWBC), working together to improve service delivery and reduce service costs for residents across Mid-Kent.

It is a flexible partnership that can adapt to meet the needs of each authority. This means that some shared services and projects have involved only two authorities, and some have involved all three MKIP authorities, plus an additional partner (Ashford Borough Council).

Retaining this flexibility and local choice is key to the long-term viability of the partnership, and ensures that the needs of each authority are catered for in a way that suits them.

The three objectives that the partnership seeks to deliver are:

  • To improve the quality of service to communities
  • To improve the resilience of service delivery
  • To deliver efficiency savings in the procurement, management and delivery of services.

The strategic priorities for Mid Kent Services are: 

  • To explore opportunities for income generation
  • To promote cross-organisation working
  • To promote digital transformation of services.

The three authorities have agreed to share the following services as part of MKS:

  • Audit
  • HR and Payroll
  • ICT
  • Legal
  • Revenues and Benefits
  • Planning Support.

The Shared Service Director is responsible to all three councils and held to account via the existing governance arrangements. The services in MKS report to a Shared Service Board and the Director is supported by the MKS leadership team.